Privacy Policy

This Privacy Policy explains how personal information (“PII”), and non- personal information (collectively referred herein as “your information”) is collected, used, and disclosed by Achievemint (“we,” “us,” or “our”). This Policy applies to the users (“you”) of the Achievemint websites, mobile applications, and other online services (collectively, our “Services”), such as This Privacy Policy applies to only those websites, services, and application included within the Services and does not apply to any third-party websites, services, or applications (including those of our Partners), even if accessible through the Services.

Information We Collect

Information you submit or authorize us to collect:

We collect information about you in various ways when you use the Services. For example, when you register for and use the Services we collect information, including personal and account information, that you submit to us. This may include information such as your name, username, email and mailing address, and phone number. If you choose to register for the Services via a third-party service with which you have an account, such as Facebook or Twitter, we may collect certain information from your third-party account, such as name, email address, and other personal information that your privacy settings in your third-party account permit us to access. We may also collect information that you submit, such as gender, date of birth, and other demographic information. If you use the Services, we may also collect survey responses, or other information that you submit in connection with the Services, such as the information you submit regarding your eligibility to participate in a study.

If you opt to connect any applications, devices, services, or any accounts that you maintain with a third-party to the Services (collectively “Third-Party Applications”), we will also collect the information that you authorize us to collect on your behalf from such Third-Party Applications, including, but not limited to, health and wellness data, as well as your contacts. We may combine the data that you authorize us to collect from Third Party Applications with information that we already hold.

Information collected with your express consent:

In addition to the information collected pursuant to this Privacy Policy, we may collect additional information about you if we have your express consent to do so. For example, if you opt to participate in a study via the Services, we will collect that information necessary for us to run the study, including information you submit and information obtained from third parties. As part of your participation you will be presented with and will need to agree to the terms of an Informed Consent, Patient Authorization, or an equivalent consent agreement, in order to participate. Please review that document carefully as it will outline the specific information to be collected and how it will be used for a given study.

Automatically collected information:

When you utilize our Services, certain information is automatically collected. For example, we may automatically collect your Internet Protocol (IP) address, computer operating system, browser type and language, and the website you visited before our Services. We may also collect information such as your Device ID and geo-location data. Most mobile devices provide you with the ability to turn off location services. For more information regarding location services, please contact your device manufacturer or mobile carrier. Turning off location services may impact certain features of the Services. Even if you do not register with our Services, or submit information directly, our Services may collect this automatically collected information.

Cookies & Similar Technologies: We and our partners collect information about you, your usage of the Services and your devices through cookies, web beacons, and similar technologies. A "cookie" is a small data file sent from a website, or email, and stored on your computer or mobile phone to identify you and your device in the future and allow for an enhanced personalized user experience based on your previous activity on the website. A "session cookie" disappears after you close your web browser, or may expire after a fixed period of time. A "persistent cookie" remains after you close your web browser and may be accessed every time you use our Services. We and our partners may use both session and persistent cookies on our Services. You should consult your web browser to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may not be able to use certain features of our Services.

As disclosed in this Privacy Policy, we may utilize the services of third parties in conjunction with this automatically collected information. These third parties may collect information about you over time such as about your use of our Services, as well as your online activities across other websites or online services. Some third parties may allow you to opt-out of targeted advertising based on this information. You can find more information about these opt-outs from the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA).

We do not currently employ technologies that recognize “Do Not Track” signals from your browser.

Information from other sources:

We may, at times, seek to obtain information about you from other sources. We may receive, or affirmatively gather information about you from such sources and may combine it with the information that we already have for any purpose described throughout this Privacy Policy. The extent to which we may obtain information from such sources is governed by the terms of your relationship with that source.

How We Use Information

We use the information collected to provide our Services to you or as otherwise described in this Privacy Policy. For example, we may use your information to:

  • Operate and improve our Services, including development of new features and functionalities;
  • Process and deliver program and/or study rewards;
  • Contact you about:
    • your account;
    • referrals;
    • current and future programs offered via the Services;
    • studies in which you are currently participating; or
    • participation in studies for which you may be eligible, based upon information previously collected.
  • Respond to your feedback, comments, or questions, or to otherwise send you information about our Services;
  • Ask you to complete surveys about the Services or programs;
  • Perform research, including for publication (in a manner that does not identify you personally);
  • Analyze how you use and interact with our Services;
  • We may aggregate your information to prepare analyses or reports for our partners, or potential partners regarding the use of our Services and/or data about our user population. These analyses or reports may relate to our partners’ digital health products and services, including population health, or other disease management programs;
  • Protect our Services and the information collected against fraudulent, illegal, or otherwise unauthorized activity, including any investigation into such activity;
  • For any other purpose described in this Policy, or the Terms of Use; or
  • When we have your consent, such as pursuant to your participation in a study.

By providing your mobile phone number as part of your enrollment in a study, you expressly consent to receive text or other SMS messages at the number provided for the administration of the study. Standard message and data rates may apply.

How We Share Information

We will not sell, rent, or otherwise share your PII with third parties for such third party’s direct marketing purposes.

In certain circumstances, we may share your personal information with our affiliates, service providers, and third party business partners. For instance:

  • We may share your PII with our vendors, or other companies with whom we have a contractual relationship, such as for email management. Such companies will be obligated to protect the confidentiality of your personal information;
  • We may share your PII with the service providers who work with us to administer and provide the Services;
  • If you access the Services through our partners' websites and applications, in order to provide and administer the Services, may require that we share user identification, such as a logon name, associated with your Account with such partners.
  • We may share your PII if we reasonably believe that is necessary in order to comply with laws, regulations, legal process (such as subpoenas or warrants), or any other legal or regulatory request; or
  • We may disclose or transfer your PII to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.

De-Identified Data

We may sell or otherwise share aggregated data, or other data that does not identify you personally, for industry analysis, market research, demographic profiling, or for any other permitted purpose. We may also use such de-identified data for research purposes, with the approval or exemption from an Institutional Review Board, as necessary, and may publicize the results of such research. Any third parties with whom we share such data will be contractually prohibited from attempting to re-identify you.


You may opt-out of receiving certain communications from us. To opt-out of any communications, follow the instructions in that communication or visit the settings tab of your account.


We use a combination of commercially reasonable technical and administrative safeguards to protect the integrity of your information. No method of Internet transmission or electronic storage, however, is 100% secure or error-free, so we unfortunately cannot guarantee absolute security.

Links to Other Sites

Our Services may contain links to other websites and services. Any information that you provide on or to a third-party website or service is provided directly to the owner of the website or service and is subject to that party's privacy policy. Our Privacy Policy does not apply to such websites or services and we're not responsible for the content, privacy or security practices and policies of those websites or services. To protect your information, we recommend that you carefully review the privacy policies of other websites and services that you access.

Children’s Privacy

Our Services are not intended for children under the age of 18.

International Transfer

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Our Services are intended for use only in the United States. If you're located outside the United States and choose to provide your information to us, we may transfer your information to the United States and process it there. (or any other country in which we operate). Your submission of information using the Services represents your agreement to such transfer.

California Privacy Rights

Pursuant to the California Civil Code, California residents have the right to request for a disclosure from companies doing business in California of all disclosures of their personal information during the prior year to third parties, for such third parties direct marketing purposes. As noted above, we do not share your personal information with third parties for their direct marketing purposes. For any questions regarding, please contact us at the information below.

Contact Us

For any questions regarding this Privacy Policy, or our data practices, please direct your inquiry to:

Attn: Privacy
15 N. Ellsworth Ave., Suite 208
San Mateo, CA 94401

Changes to this Privacy Policy

We may update this Policy from time to time to reflect changes or updates to our technology, data practices, and other factors. Changes to this Policy will become effective when published in the revised Policy, unless otherwise noted. Please check the “Last Updated” date at the top of this page to see when this Policy was last revised. Your continued use of the Services following the effective date of these changes indicates your consent to the practices disclosed in the update Privacy Policy.

Last Updated: August 25, 2016